FAQs
When will I receive my item?
When we have received your order, you will automatically receive an e-mail confirming your order. Orders made before 2 PM (CET) will be picked, packed and shipped the same day. Delivery time is usually 2-4 working days with DHL Express.
Can I change or return my item?
To be eligible for a replacement, you must record a video while unboxing the product. If the product is found to be damaged in the unboxing video, you can request a replacement. No replacement will be provided without an unboxing video showing the damage.
For any concerns, feel free to contact our support team.